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Osaki OS-4000 Review |
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OS-4000 Manual |
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Osaki OS-4000 Zero Gravity Massage Chair
The Osaki OS-4000 has all of the features offered by the OS-3000 plus hip air massage, seat vibration massage, neck and shoulder air massage, air and vibration arm massage, as well as heat therapy for your back. The Osaki OS-4000 is one our customer's favorite from the Osaki Massage Chair line.
Customizing your massage is easy with the Osaki OS-4000's 6 unique auto programs: Healthcare, Therapy, Circulation, Relax, Smart, and Demo, all with one touch of a button. Massage combinations are endless with 6 of the most desirable techniques: Shiatsu, Swedish, Kneading, Clapping, Rolling, and Combo. Add to that 5 speed and intensity settings and you have complete control of your massage for ultimate relaxation.
What Makes the Osaki OS-4000 So Desirable?
Zero Gravity technologyThe zero gravity features on the Osaki OS-4000 is notable because it is so effective and touts many benefits. Simply put the chair reclines and lifts your legs until you are in a position of complete weightlessness. As you can imagine, your body is completely relaxed and in this position you gain numerous health benefits such as pressure relief from the spine, relaxation of the neck and back, less pressure on the heart, increased circulation and blood oxygen levels, and expanded lung capacity.
Learn more about Zero Gravity
The Osaki OS-4000 has 48 extensive air bags of various sizes that cushion your entire body to further enhance the zero gravity experience. With more airbags than the average chair, the massage technique is very close to that of the human hands, placing pressure strategically to enhance the overall massage experience. Each airbag is fitted to hug your body in total comfort from the neck to lower back, arms to the calves. There are 10 airbags in the feet, 10 in the calves, 3 in the seat, 2 in the back, 2 in the shoulders, 3 in the neck, and 3 in the hips. Paired with the human-touch massage rollers, the Osaki OS-4000 lets you enjoy a seemingly weightless massage unlike any other.

At the touch of a button the Osaki OS-4000 will scan your body and not only automatically adjust the rollers for the perfect massage but also automatically adjust the height and width of the chair to fit your body. Coupled with the S-Track massage robot, this Osaki OS-4000 is capable of specially focusing on problem areas of the body like the neck, shoulder, and lumbar regions customizing and enhancing the massage experience.
The Osaki OS-4000 Zero Gravity Massage Chair is ergonomically designed to follow the natural S-curve of the human spine.- It provides support to both your neck and back, especially the lumber area.
- This position increases the effects of massage as it enables each disc of our spine to individually seperate and decompress, allowing nutrients to enter disc tissue.

- The Osaki OS-4000 is equipped with extra soft twin rollers to mimic the feel of the human thumb, thereby enhancing the massage experience.
- The width of the rollers can be adjusted to medium or narrow mode to suit individual needs for better penetrating effects.
- The rolling manipulation helps dredge the main meridians on the back, canthus, forehead and the top of the head, along which the accupuncture points are distributed, to clear the collateral channels.
- 5 Intelligent Massage Groups: Healthcare, Relax, Therapy, Smart and Circulation
- 3 Partial Massage Groups: Neck & Shoulder, Back & Lumber, and Lower Body
- 5 Unique Massage Styles: Swedish, Shiatsu, Vibration, Pulse Mode, and 48 Air Bags

- It comes complete with an auto sensor to scan the soles for a comfortable fit and extend its leg rest to accomadate various heights
- The footrest can be extended for various heights between 150cm to 190cm
- Calf & Sole Massage - Helps to stimulate and promote blood circulation around the lower legs
The Osaki OS-4000 is supported by one of the best warranties and is not voided by use in a commercial setting, making it a great choice for Chiropractic, Spa, and healing centers. If the chair can be used multiple times per day in a business, imagine how well it will stand up for home use. Osaki really stands behind the quality of their chairs.
Features
- Zero gravity design
- Manual massage for the upper body with three options; full body, partial and fixed
- Six Massage styles - rolling, kneading, clapping, shiatsu, Swedish and combo
- Five levels of speed & intensity
- 30 inch roller stroke
- Comfortable, ergonomic headrest
- LCD display
- Auto timer 5-30 options
- Wireless mini-controller
- 48 air bags
- Air & Vibration Arm Massage
- Hip Air Massage
- Vibration Seat Massage
- Lower Back Heat Therapy
- Air Neck massage
- Shoulder Air Massage
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Wonderful Review by BAKfromVA
Overall My daughter owns this model and I have used hers a couple of times and it is a wonderful feeling to just lay there and let this chair do it's work. Although we live close to each other, I still plan to get a chair of my own. Just the thought of being able to get a full body massage anytime you want one and in the privacy of your own home is a great feeling so if you are in the market for a massage chair, I definitely rate this as a great one to consider.
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Very Amazing Chair! Review by Geno
Overall It was very hard to try out a chair since we don't have a dealer within 80 miles so I took a chance after reveiwing several online. i choose the OS-4000 since it had all the features that I wanted. It was very easy for me to to assemble except the left arm uses "gray" colored air hose identifier as opposed to the right arm which uses green air hose identifier (per assy directions); gray-to-gray was correct. If you don't get an Email with tracking number within three business days of ordering, don't worry just call Emassagechair like I did. I got my tracking number over the phone from Heather and realized my tracking email was in my junk folder! So far we are very pleased with the quality and operation of the chair.
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Better than Brookstone Chair Review by Gina F.
Overall Very cool massage chair. I had tried a chair at brookstone and saw that this was a comparable chair for much cheaper. So far the chair has been better than the one I tried and I'm very pleased.
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Incredile chair AND service Review by Jacky
Overall I cannot boast enough about both the Osaki 4000 and the outstanding customer service from Emassagechair. I ordered the chair last Friday and it was delivered on Thursday. We chose the white glove service as the chair was going upstairs. I recommend the white glove service also for ensuring that the chair is assembled properly and in fully working order. I worked with Matthew at Emassagechair and he was most helpful answering all my questions without any pressure. Whether you decide on the Osaki 4000, which I highly recommend, or any other chair, definitely consider Emassagechair. Great prices AND phenomenal customer service. Have to go now and get back in the massage chair :).
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Purchased on eMassagechair Review by Rob V
Overall I'm glad that I did not ask for the installation service. This chair is amazingly simple to assemble. It's basically 4 parts, (2) arms, (1) base, (1) back.
There are some reviews out there that state the massage is not forceful enough. Like other chairs, there are removable pads to increase the intensity of the massage. When in any one of the two "Zero-Gravity" positions, I had to turn down the force of the massage. The calf massage can be painful if you do not adjust the sensitivity of it. Common sense here. If its not forceful enough, turn it up. If its too forceful, turn it down.
The preset massages are great. I'd highly recommend this chair for anyone. It is easy to assemble and give a great massage. You can pinpoint it to any specific area as well.
Great chair, I'd rate it a 10. Definitely worth the money and thank you emassagechair for all the great help. -
Wonderful Chair/Wonderful Service! Review by LuckyInKentucky
Overall There aren't many reviews available about this chair, but Heather answered all of my questions about the Osaki OS-4000. I placed the order and it arrived 8 days later in perfect condition. The chair feels amazing and I couldn't be more happy with my purchase. I opted for the 5-year full warrant and white glove delivery and they still had the cheapest price available anywhere! Tip, if you like a strong massage, take out the optional padding thats in the backrest. It really makes for a stronger massage!
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Great chair, everything I expected! Review by Robert D.
Overall This was a birthday gift purchased for me from my business partner / best friend. The chair is everything I wanted and more. The communication from emassagechair.com was great, the delivery came as expected and was a breeze. My sisters, mom and friends come over and the first thing they want to do is get a massage!
Thank you for a great chair... -
Great Review by Mitch
Overall This Chair is amazing. I have only had it a couple weeks and it has already been a blessing to my back. I suffer from MS and have had very bad back pain; I was taking prescription pain pills and not liking how often I needed them. After spending 15 – 30 minutes a day in the chair I have not needed any pain meds for my back. The chair is also good for poor circulation in my legs. E-massage chairs was a great very helpful in my purchase and the chair came promptly after my order. Thanks.
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Best massage chair ever!!! Review by Tim w
Overall I tried the brookstone, the inada for 8000.00, my goal was to find the massage chair that was most comfortable. After reading about the osaki. I decided to give it a try. It was amazing. Now I have one in my homes. Thank you emassagechair.com for helping me.
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Quick Delivery Review by Rebecca
Overall My order arrived very quickly. I recommend choosing white glove delivery too. it's definitely worth it, these things are heavy!
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Smart investment for my practice Review by Ross B
Overall I wanted to buy the Osaki OS-4000 for my chiropractors office because of an article I read. I found a great deal here and had a lot of help from the staff.
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Great Chair for the price Review by Lee
Overall I'm not very comfortable ordering on the internet so I gave them a call. I talked to Matthew and he helped me out a lot. Have recommended them to all my friends. Lee, MA
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Nice chair and helpful customer service Review by Mark Richards
Overall I had a lot of questions about the os-4000 and I decided to give emassagechair a call. They were very nice and were able to answer all my questions. I liked how I was kept me in the loop with a few emails and calls until I scheduled the drop-off.
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Specifications

Manufacturer Warranty
3 Year “Rock Solid” Warranty | Limited Parts and Labor
Osaki guarantees that your qualified product will be replaced or repaired at our option, without cost to you, should it be deemed defective because of faulty parts, workmanship or structural defects during the first THREE(3) years of ownership, excluding specific limitations*
*Osaki Covers Parts, Labor, and Structural Framework for the 1st year of ownership, Parts and Structural Framework for the 2nd year, and the Structural Framework for the 3rd years.
You may obtain service advice by contacting the Osaki Customer Service department toll-free at 1-888-848-2630.
NewLeaf Extended Warranty Details
Emassagechair.com is proud to be partnered with NewLeaf in offering 3 and 5 ServicePro Year Extended Warranty plans. You will be covered for 100% parts and labor for any manufacturer defect and if your product is irreparable it will be replaced immediately. There is no deductible or maximum to your Service claim. NewLeaf has a network of over 11,000 service technicians Nationwide that are highly trained and knowledgeable professionals that can provide In-Home service, without major hassles and unneeded headaches. Looking to register your plan, click here
In-Home Service, Parts, and Labor. – Hastle free, all inclusive, everything you would need or want in a service plan.
100% Transferable - Say you decide to sell your massage chair and want to transfer the warranty to the new user – but why would anyone want to do that?
No Hidden Cost – No deductibles, and the service provider covers all the costs.
Repair or Replace Promise – In the event the malfunctioning parts can't be repaired, it will be replaced. Free of charge.
Remote Control Coverage – Buttons stopped working, lights don't come one, don't worry we've thought of the small stuff, and we've got you covered
24/7 Customer Service – Simply call 855-879-6395 and a ServicePro Warranty Representative will be waiting to assist you.
Covers accidental stains and accidental damage – Some things can't be prevented, spilled some nail polish, new puppy just did his business, uncle smoky just burned a hole in your chair – don't worry, it's fine – we've got you covered.
Learn more about NewLeaf ServicePro Extended Warranties, and Manufacturer Warranties here - Warranty Information

Osaki OS-4000 Review
OS-4000 Manual


