Warranty Information
At Emassagechair.com, we pride ourselves on offering the finest Massage Chairs at the best possible prices. Many of our customers have always wondered what type of Warranty Coverage they can expect from the Manufacturer and how they can get Extended Warranty coverage for extra peace of mind. We have assembled all of the information in one place for you. If this does not answer any questions, please use the chat on the bottom right or contact us.
ADOR
Ador 3-Year Standard Warranty
Titan Chair LLC provides the Ador Warranty. Titan Chair LLC guarantees your qualified product will be replaced or repaired at their discretion should it be deemed defective because of faulty parts, workmanship, or structural defects during the first 3 years of ownership. Labor is covered for the 1 year, parts for the 2 years, and structural framework for 3 years at no cost to you.
1 Year Extended Warranty
Titan Chair LLC guarantees your qualified product will be replaced or repaired at their discretion should it be deemed defective because of faulty parts, workmanship, or structural defects during the first 4 years of ownership. Labor is covered for the 2 years, parts for the 4 years, and structural framework for 3 years.
2 Year Extended Warranty
Titan Chair LLC guarantees your qualified product will be replaced or repaired at their discretion should it be deemed defective because of faulty parts, workmanship, or structural defects during the first 5 years of ownership. Labor is covered for the 3 years, parts for the 5 years, and structural framework for 3 years.
How to Obtain Service
Titan Chair LLC requires proof of purchase for any warranty claim. In addition, a return authorization number is required to ship a product to a service center. To contact the customer service department, call toll-free at 888-848-2630 extension 3.
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AMAMEDIC
Amamedic 3-Year Standard Warranty
Titan Chair LLC provides the Amamedic Warranty. Titan Chair LLC guarantees your qualified product will be replaced or repaired at their discretion should it be deemed defective because of faulty parts, workmanship, or structural defects during the first 3 years of ownership. Labor is covered for the 1 year, parts for the 2 years, and structural framework for 3 years at no cost to you.
1 Year Extended Warranty
Titan Chair LLC guarantees your qualified product will be replaced or repaired at their discretion should it be deemed defective because of faulty parts, workmanship, or structural defects during the first 4 years of ownership. Labor is covered for the 2 years, parts for the 4 years, and structural framework for 3 years.
2 Year Extended Warranty
Titan Chair LLC guarantees your qualified product will be replaced or repaired at their discretion should it be deemed defective because of faulty parts, workmanship, or structural defects during the first 5 years of ownership. Labor is covered for the 3 years, parts for the 5 years, and structural framework for 3 years.
How to Obtain Service
Titan Chair LLC requires proof of purchase for any warranty claim. In addition, a return authorization number is required to ship a product to a service center. To contact the customer service department, call toll-free at 888-848-2630 extension 3.
APEX
Apex 3-Year Standard Warranty
Titan Chair LLC provides the Apex Warranty. Titan Chair LLC guarantees your qualified product will be replaced or repaired at their discretion should it be deemed defective because of faulty parts, workmanship, or structural defects during the first 3 years of ownership. Labor is covered for the 1 year, parts for the 2 years, and structural framework for 3 years at no cost to you.
1 Year Extended Warranty
Titan Chair LLC guarantees your qualified product will be replaced or repaired at their discretion should it be deemed defective because of faulty parts, workmanship, or structural defects during the first 4 years of ownership. Labor is covered for the 2 years, parts for the 4 years, and structural framework for 3 years.
2 Year Extended Warranty
Titan Chair LLC guarantees your qualified product will be replaced or repaired at their discretion should it be deemed defective because of faulty parts, workmanship, or structural defects during the first 5 years of ownership. Labor is covered for the 3 years, parts for the 5 years, and structural framework for 3 years.
How to Obtain Service
Titan Chair LLC requires proof of purchase for any warranty claim. In addition, a return authorization number is required to ship a product to a service center. To contact the customer service department, call toll-free at 888-848-2630 extension 3.
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BROOKSTONE
Brookstone 2-Year Standard Warranty
Cozzia provides the Brookstone Warranty. Cozzia protects your massage chair against manufacturer defects during the first 2 years of ownership. Labor is covered for the 1 year and parts for 2 years.
Brookstone 3-Year Extended Warranty
Cozzia protects your massage chair during the first 3 years of ownership. Labor is covered for the 3 years and parts for 3 years.
How to Obtain Service
Cozzia requires proof of purchase and serial number for any warranty claim. If you have any questions about your warranty, you can email service@cozziausa.com or call at 877 977 0656.
DAIWA
Daiwa 2-Year Standard Warranty
Daiwa protects your massage chair against manufacturer defects during the first 2 years of ownership. Labor is covered for the 1 year and parts for the 2 years.
How to Obtain Service
Daiwa requires proof of purchase and serial number for any warranty claim. If you have any questions about your warranty, please contact your closest Service Center.
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ERGOTEC
Ergotec 1-Year Standard Warranty
Cozzia provides the Brookstone Warranty. Cozzia protects your massage chair against manufacturer defects during the first year of ownership. Labor and parts are covered for the 1st year.
Ergotect 3-Year Extended Warranty
Cozzia protects your massage chair during the first 3 years of ownership. Labor is covered for 3 years and parts for 3 years.
How to Obtain Service
Cozzia requires proof of purchase and serial number for any warranty claim. If you have any questions about your warranty, you can email service@cozziausa.com or call at 877 977 0656.
HUMAN TOUCH
Human Touch Massage Chair Warranty
All massage chairs are covered with a 5 year standard warranty. Labor is covered for 1 year, parts for 3 years, and structural frameworks for 5 years.
WholeBody Massage Chair Warranty
All WholeBody massage chairs are covered with a 3 year standard warranty. Labor is covered for 1 year, parts for 2 years, and structural frameworks for 3 years.
iJoy Massage Chair Warranty
All iJoy massage chairs are covered with a 2 year standard warranty. Labor is covered for 90 days, parts for 1 year, and structural frameworks for 2 years.
Perfect Chair Warranty
All Perfect Chairs are covered with a 7 year standard warranty covering labor, parts, and structural framework for 7 years.
Foot Massager Warranty
All Human Touch foot massagers are covered with a 1 year standard warranty covering parts for 1 year.
Human Touch Premium Extended Warranty
Human Touch offers a 5 year premium extended warranty on select products. If available, that product will be covered for 5 years, including labor, parts, and structural framework.
How to Obtain Service
All warranty service requires approval and authorization by Human Touch. Consumers can contact the Human Touch customer service at (800) 355-2762 or via email at csadmin@humantouch.com. In addition, products require a Proof of Purchase and a Return Merchandise Authorization Number for any returns.
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INADA
Inada 3-Year Standard Warranty
Titan Chair LLC provides the Inada Warranty. Titan Chair LLC guarantees your qualified product will be replaced or repaired at their discretion should it be deemed defective because of faulty parts, workmanship, or structural defects during the first 3 years of ownership. Labor is covered for the 1 year, parts for the 2 years, and structural framework for 3 years at no cost to you.
1 Year Extended Warranty
Titan Chair LLC guarantees your qualified product will be replaced or repaired at their discretion should it be deemed defective because of faulty parts, workmanship, or structural defects during the first 4 years of ownership. Labor is covered for the 2 years, parts for the 4 years, and structural framework for 3 years.
2 Year Extended Warranty
Titan Chair LLC guarantees your qualified product will be replaced or repaired at their discretion should it be deemed defective because of faulty parts, workmanship, or structural defects during the first 5 years of ownership. Labor is covered for the 3 years, parts for the 5 years, and structural framework for 3 years.
How to Obtain Service
Titan Chair LLC requires proof of purchase for any warranty claim. In addition, a return authorization number is required to ship a product to a service center. To contact the customer service department, call toll-free at 888-848-2630 extension 3.
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INFINITY
Infinity 5-Year Standard Warranty
Infinity protects your massage chair against manufacturer defects during the first 5 years of ownership. Labor is covered for 1 year, parts for 3 years, and the structural framework for 5 years.
Infinity 3-Year Extended Warranty
Infinity protects your massage chair during the first 5 years of ownership. Labor is covered for the 3 years, parts for 3 years, and the structural framework for 5 years.
Infinity 5-Year Extended Warranty
Infinity protects your massage chair during the first 5 years of ownership. Labor is covered for the 5 years, parts for 5 years, and the structural framework for 5 years.
Infinity Commercial Warranty
In a commercial environment, Infinity will cover parts for 6 months.
How to Obtain Service
To initiate an Infinity Warranty claim, call Infinity Limited Warranty Service at 1-603-910-5000.
INNER BALANCE
Inner Balance 5-Year Standard Warranty
Inner Balance Wellness covers their massage chairs with a 5 Year Limited Warranty that includes 1 year of in-home service, 2 years of parts, and 5 years of structural framework.
How to Obtain Service
If you need service on your Inner Balance Wellness Massage Chair, please call their Customer Service at 1-877-217-2862
JOHNSON WELLNESS
Johnson Wellness 3-Year Premium Warranty
Johnson Wellness covers their massage chairs with a 3 Year Premium Warranty that includes 3 years of in-home service, 3 years of parts, and 3 years of structural framework.
How to Obtain Service
If you need service on your Johnson Wellness Massage Chair, please call their Customer Service at 1-877-217-2862
JPMEDICS
JPMedics 2-Year Standard Warranty
Cozzia provides the JPMedics Warranty. Cozzia protects your massage chair against manufacturer defects during the first 2 years of ownership. Labor is covered for the 1st year and parts 2 years.
JPMedics 3-Year Extended Warranty
Cozzia protects your massage chair during the first 3 years of ownership. Labor is covered for 3 years and parts for 3 years.
How to Obtain Service
Cozzia requires proof of purchase and serial number for any warranty claim. If you have any questions about your warranty, you can email service@cozziausa.com or call at 877 977 0656.
KYOTA
Kyota 4-Year Standard Warranty
Kyota protects your massage chair against manufacturer defects during the first 4 years of ownership. Labor is covered for 1 year, parts for 2 years, and the structural framework for 4 years.
Kyota 3-Year Extended Warranty
Kyota protects your massage chair during the first 4 years of ownership. Labor is covered for the 3 years, parts for 3 years, and the structural framework for 4 years.
Kyota 5-Year Extended Warranty
Kyota protects your massage chair during the first 5 years of ownership. Labor is covered for the 5 years, parts for 5 years, and the structural framework for 5 years.
How to Obtain Service
To initiate a Kyota Warranty claim, call Kyota Limited Warranty Service at 603-910-5333.
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LURACO
Luraco 5-Year Standard Warranty
Luraco protects your massage chair against manufacturer defects during the first 5 years of ownership. Labor is covered for 3 years and parts for 5 years.
Luraco 5-Year Extended Warranty
The Luraco extended warranty will cover your massage chair for 5 years. Labor is covered for 5 years and parts for 5 years.
Luraco Commercial Warranty
In a commercial setting, Luraco protects your massage chair against manufacturer defects during the first year of ownership. Labor is covered for 6 months and parts for 1 year.
How to Obtain Service
Luraco requires proof of purchase for any warranty claim. If you have any questions about your warranty or need service, contact Luraco at 1-800- 483-9930.
OGAWA
Ogawa 5-Year Standard Warranty
Cozzia provides the Ogawa Warranty. Cozzia protects your massage chair against manufacturer defects during the first 5 years of ownership. Labor is covered for 1 year, parts for 2 years, and the structural framework for 5 years.
Ogawa 5-Year Premium Extended Warranty
Cozzia protects your massage chair during the first 5 years of ownership. Labor is covered for 3 years, parts for 3 years, and the structural framework for 5 years
How to Obtain Service
Cozzia requires proof of purchase and serial number for any warranty claim. If you have any questions about your warranty, you can email service@cozziausa.com or call at 877 977 0656.
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OSAKI
Osaki 3-Year Standard Warranty
Titan Chair LLC provides the Osaki Warranty. Titan Chair LLC guarantees your qualified product will be replaced or repaired at their discretion should it be deemed defective because of faulty parts, workmanship, or structural defects during the first 3 years of ownership. Labor is covered for the 1 year, parts for the 2 years, and structural framework for 3 years at no cost to you.
1 Year Extended Warranty
Titan Chair LLC guarantees your qualified product will be replaced or repaired at their discretion should it be deemed defective because of faulty parts, workmanship, or structural defects during the first 4 years of ownership. Labor is covered for the 2 years, parts for the 4 years, and structural framework for 3 years.
2 Year Extended Warranty
Titan Chair LLC guarantees your qualified product will be replaced or repaired at their discretion should it be deemed defective because of faulty parts, workmanship, or structural defects during the first 5 years of ownership. Labor is covered for the 3 years, parts for the 5 years, and structural framework for 3 years.
How to Obtain Service
Titan Chair LLC requires proof of purchase for any warranty claim. In addition, a return authorization number is required to ship a product to a service center. To contact the customer service department, call toll-free at 888-848-2630 extension 3.
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OTAMIC
Otamic 3-Year Standard Warranty
Titan Chair LLC provides the Otamic Warranty. Titan Chair LLC guarantees your qualified product will be replaced or repaired at their discretion should it be deemed defective because of faulty parts, workmanship, or structural defects during the first 3 years of ownership. Labor is covered for the 1 year, parts for the 2 years, and structural framework for 3 years at no cost to you.
1 Year Extended Warranty
Titan Chair LLC guarantees your qualified product will be replaced or repaired at their discretion should it be deemed defective because of faulty parts, workmanship, or structural defects during the first 4 years of ownership. Labor is covered for the 2 years, parts for the 4 years, and structural framework for 3 years.
2 Year Extended Warranty
Titan Chair LLC guarantees your qualified product will be replaced or repaired at their discretion should it be deemed defective because of faulty parts, workmanship, or structural defects during the first 5 years of ownership. Labor is covered for the 3 years, parts for the 5 years, and structural framework for 3 years.
How to Obtain Service
Titan Chair LLC requires proof of purchase for any warranty claim. In addition, a return authorization number is required to ship a product to a service center. To contact the customer service department, call toll-free at 888-848-2630 extension 3.
ROCKERTECH
Rockertech 5-Year Standard Warranty
Rockertech protects their massagers against manufacturer defects with a 1 year in-home repair or replacement.
How to Obtain Service
Rockertech requires proof of purchase for any warranty claim. If you have any questions about your warranty or need service, contact Rockertech at 603-910-5000.
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SHARPER IMAGE
Shaper Image 3-Year Standard Warranty
Shaper Image protects your massage chair against manufacturer defects during the first 3 years of ownership. Labor is covered for 1 year, parts for 2 years, and the structural framework for 3 years.
Shaper Image 3-Year Extended Warranty
Shaper Image protects your massage chair during the first 3 years of ownership. Labor is covered for the 3 years, parts for 3 years, and the structural framework for 3 years.
Shaper Image 5-Year Extended Warranty
Shaper Image protects your massage chair during the first 5 years of ownership. Labor is covered for the 5 years, parts for 5 years, and the structural framework for 5 years.
How to Obtain Service
To initiate a Sharper Image Warranty claim, call the Sharper Image Limited Warranty Service at 888-894-9150.
SVAGO
Svago 2-Year Standard Warranty
Cozzia provides the Svago Warranty. Cozzia protects your zero gravity recliner against manufacturer defects during the first 2 years of ownership. Labor is covered for 1 year and parts for 2 years.
Svago 3-Year Extended Warranty
Cozzia protects your massage chair during the first 3 years of ownership. Labor is covered for 3 years and parts for 3 years.
How to Obtain Service
Cozzia requires proof of purchase and serial number for any warranty claim. If you have any questions about your warranty, you can email service@cozziausa.com or call at 877 977 0656.
SYNCA
Synca Wellness 1 Year Warranty
Synca Wellness 1 Year Warranty includes 1 year of in-home service and 1 year of parts.
Synca Wellness 2 Year Warranty
Synca Wellness 2 Year Warranty includes 2 years of in-home service and 2 years of parts.
Synca Wellness 3 Year Warranty
Synca Wellness 3 Year Warranty includes 3 years of in-home service and 3 years of parts.
Synca Wellness 5 Year Warranty
Synca Wellness 1 Year Warranty includes 5 years of in-home service and 5 years of parts.
How to Obtain Service
If you need service on your Synca Wellness Massage Chair, please call their Customer Service at 1-877-217-2862.
TITAN
Titan 3-Year Standard Warranty
Titan Chair LLC guarantees your qualified product will be replaced or repaired at their discretion should it be deemed defective because of faulty parts, workmanship, or structural defects during the first 3 years of ownership. Labor is covered for the 1 year, parts for the 2 years, and structural framework for 3 years at no cost to you.
1 Year Extended Warranty
Titan Chair LLC guarantees your qualified product will be replaced or repaired at their discretion should it be deemed defective because of faulty parts, workmanship, or structural defects during the first 4 years of ownership. Labor is covered for the 2 years, parts for the 4 years, and structural framework for 3 years.
2 Year Extended Warranty
Titan Chair LLC guarantees your qualified product will be replaced or repaired at their discretion should it be deemed defective because of faulty parts, workmanship, or structural defects during the first 5 years of ownership. Labor is covered for the 3 years, parts for the 5 years, and structural framework for 3 years.
How to Obtain Service
Titan Chair LLC requires proof of purchase for any warranty claim. In addition, a return authorization number is required to ship a product to a service center. To contact the customer service department, call toll-free at 888-848-2630 extension 3.
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